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Machine Opertor (Mail Inserter)

Haverhill, MA 01835

Posted: 08/07/2023 Industry: Manufacturing Job Number: TA47663287 Pay Rate: $20-22 / hour

Job Description

Job Title: Mail Insert Operator

Temp to Perm
2nd Shift 3:00pm-11:00pm Monday-Friday must train on 1st Shift (6:30am-2:30pm or 7:30am-3:30pm) with no definite time line of when they would d move to 2nd shift 
The Mail Insert Operator is responsible for all aspects of fulfillment related to client mail production. Mail Insert Operators must read and understand the job instructions, ensure the use of correct materials, verify job contents and counts, tray and palletize mail, and are responsible for setting and applying the correct postage rates for mailing. The Mail Insert Operator is also responsible for identifying and escalating any potential issues which lead to inaccurate or otherwise incorrect mailing. This position requires the ability to work overtime, which might include weekends / Holidays and being flexible with working schedule. 
  • Coordinate and prepare projects for mail insertion 
  • Sort, tray, and palletize mail according to USPS regulations 
  • Be responsible for operating high-speed, high-volume Bell and Howell and Pitney Bowes machines that use bar code scanning and camera validation, in a demanding high-speed environment 
  • Work in a team effort to achieve meeting established Service Level Agreement (SLA) standards 
  • Perform quality checks to verify job contents and counts and place mail in deliverable mail trays to ensure compliance with USPS regulations 
  • Monitor mail inserting machines to ensure all mail pieces meet established mailing/quality standards 
  • Assist Operations Manager to determine appropriate action or response needed to re-run a job 
  • Perform daily maintenance and provide basic troubleshooting of the machine as well as make any minor machine adjustments for efficient operation 
  • Maintain high quality standards on all production and test jobs 
  • Perform periodic audits throughout the day of all processing activities to ensure adherence to establish quality controls through mail piece tracking (TruCheck) system 
  • Report any issues with jobs and escalate to Operations Manager for a proper resolution
  • Complete and file daily reports which include QC Logs, re-prints logs, and other USPS and production reports and documentation 
  • Ensure that postage is completely reconciled for every job (General Delivery International mail) 
  • Maintain peak efficiency while operating equipment 
  • Ensure that correct production materials are being used 
  • Ensure all production materials are put away upon completion of the job 
  • Participate in other production activities as needed, such as hand inserting, spoiled postage envelopes, cross training etc. 
  • Recommend process improvements that support customer and company interests 
  • Maintain a clean work area, as well as other duties and responsibilities assigned by the production Operations Manager
  • Other duties as assigned 
  • High School diploma or equivalent experience 
  • Basic math is required InfoSend NE, LLC. Job Description 07/2022 
  • Ability to work in a fast-paced processing environment and adhere to deadlines 
  • Ability to process, comprehend and follow detailed instructions 
  • Must be able to read and understand job ticket details and perform correct duties for the inserter, including set-up and minor maintenance 
  • Ability to operate, setup and program AUI/HLI Computer systems 
  • Must be flexible with hours including working various shifts, overtime, and some Saturday work may be required 
  • Basic use and knowledge of Windows operating system 
  • Possess working knowledge of Postal regulations as they apply to presorted mail 
  • Be able to stand for long periods and time and lift occasionally 45 lbs. 
  • Experience with the operator adjustments required to operate inserting/mailing machines a plus 
  • Ability to take initiative, be self-motivated, and work independently 
  • Experience operating Bell & Howell/Sensible Technologies Inserters, Pitney Bowes inserters and postal meters preferred, but not required 
  • Bi-lingual in English and Spanish is a plus 
  • Must be able to pass drug screen, E-Verify, and background check
  • Fast-paced environment. Requires ability to pay close attention to details. 
  • While performing the duties of this job the employee is required to perform the following physical activities: reaching, seeing, standing for extended periods, walking, kneeling, pushing, pulling, sorting, cleaning, twisting, climbing, hearing, and squatting. 
  • The employee is occasionally required to lift to 40-45 pounds. 
  • Medical, dental, vision, and life insurance
  • Supplemental Insurance
  • Flexible Spending Account
  • 401(k) with generous company match
  • Bonus Opportunity
  • PTO, Sick, and Holiday Pay
  • Casual Work Environment
  • Work-life Balance
  • Opportunity for growth
  • Employee Assistance Program
Background checks and Drug Screen must be completed prior to start date
$20.00-$22.00 DOE

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Tanya Ayala

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