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Customer Service/Accounts Payable

Burlington, MA 01803

Posted: 03/21/2024 Industry: Customer Service/Account Management/Call Center Job Number: TA691869320 Pay Rate: $20 / hour

Job Description

Title: Customer Service/Accounts Payable 
Type of Placement: Temp to Perm
Shift: 1st Shift 8:30am-5:00pm Monday- Friday
Pay/Pay Range: $20.00 hrly
About Our Customer:
The company was founded as a service organization and today maintains a highly trained service department. Preventive maintenance filter service programs, filter bank repair and upgrades, clean room audits, ductwork video inspections, and IAQ investigations are just a few of their services.
Benefits upon Hired Perm:
  • Available when hired by company. 
Why Work Here:
Great company with longevity in business and strive to work as a team environment.
Office position will have many responsibilities within the office environment by maintaining great Customer Service and Accounts Payable skills. 
Customer Service:
  • Provide account information to customers including but not limited to account balances, histories, order status, and pricing.
  • Provide timely resolution of customer complaints, concerns, and inquiries.
  • Build effective relationships and trust with customers and potential customers by listening to their needs and educating them about the products and services that are most appropriate for their situation.
  • Research special products within product line to meet customer needs.
  • Prepare reports and correspondence as needed.
  • Develop and maintain relationships with vendor contacts to ensure customer orders are kept on track.
    Accounts Payable:
  • Voucher Vendor Invoicing
  • Troubleshoot Invoice discrepancies.
  • Tax Forms
  • Excellent customer service skills
  • Acute attention to detail
  • Strong sense of urgency when it comes to answering customer inquiries, complaints, and other requests.
  • A competitive spirit and a drive to meet/exceed both company and individual goals.
  • High School diploma or equivalent required, bachelor’s degree preferred.
  • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
  • Proven ability to handle multiple projects and meet deadlines.
  • Ability to work independently and as a member of various teams and committees.
  • Ability to effectively communicate with people at all levels and from various backgrounds.
  • Strong interpersonal skills.
  • PC proficiency, Microsoft Office skills required - especially Word and Excel.
  • Strong organizational skills, good follow-up, quick to adapt to new tasks and have an exceptional work ethic.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Environmental Conditions:
  • Standard office environment contains furniture and equipment to conduct common business activities.
About Wicked Staffing Solutions:
We have built long-standing relationships with some of the most reputable and well-known top companies that are hiring in manufacturing, distribution, customer service, engineering, electronics, and many other industries. We offer temporary, temp-hire, and direct placement opportunities, in a variety of positions.
Equal Opportunity Employer

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About Burlington, MA

Discover exciting job opportunities in the vibrant area around Burlington, Massachusetts! Nestled just a short drive from Boston, this charming New England region offers a perfect blend of rich history, picturesque landscapes, and dynamic career prospects. With renowned companies, thriving tech hubs, and top-notch educational institutions like Harvard and MIT nearby, Burlington provides an ideal environment for professional growth. Enjoy easy access to cultural hotspots like the Museum of Fine Arts and the historic Fenway Park, while savoring the delectable seafood and local breweries that make this region a culinary paradise. Explore job listings today and uncover your next career move in this enchanting locale!